Accessibility Statement
Helperly Inc.
Effective: July 1, 2025

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At Helperly, accessibility is one of our core values. We are committed to providing an inclusive, respectful, and barrier-free experience for everyone who uses our platform—whether you're a service seeker, a service provider, or just learning about what we offer.

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Our Commitment

Helperly is built to serve a diverse community that includes people with physical disabilities, seniors, caregivers, and support workers. We aim to make our services, website, communication, and processes as accessible and inclusive as possible.

 

Digital Accessibility

We are working to ensure that our website and tools are usable by people with a wide range of abilities and assistive technologies. Our website is designed to:

• Be navigable using screen readers and keyboard-only input

• Use clear, readable fonts and high-contrast text

• Avoid flashing content and unnecessary motion

• Be mobile-friendly and compatible with various devices

• Include plain language wherever possible

We are continuously learning and improving. If you have difficulty accessing any part of our website or need assistance with forms, profiles, or communications, please reach out—we’re happy to help.

 

Communication Support

We are committed to offering alternative formats and communication supports upon request. If you require:

• Help filling out a form

• Verbal explanations

• Written information in a different format

• Step-by-step guidance

Please contact us and we’ll do our best to provide the support you need in a timely and respectful manner.

 

Physical Accessibility (For In-Person Interactions)

While Helperly is a virtual platform, some services may involve in-home or in-person support. We encourage service providers and seekers to discuss and accommodate accessibility needs respectfully and in advance. We offer onboarding support and personalized recommendations to ensure a good match.

 

Feedback

Your feedback helps us improve. If you encounter a barrier while using Helperly or have suggestions to make our services more accessible, please contact us directly:

Helperly Inc.
Ottawa, Ontario
Email: helperly.services@gmail.com
Website: www.helperly.ca

We will respond as quickly as possible and work with you to address your concern.