Services
Explore the tools and services available on Helperly today—along with what we’re building next to better support service seekers and service providers.
Services Available Today
We’re starting with the essentials. These features are available today and will continue to grow as our community expands.
As we grow, we’ll stay closely connected with our members through newsletters, outreach, and community surveys—using your feedback to improve existing tools, develop new services, and refine how everything works. Our goal is to grow thoughtfully, guided by real needs and lived experience.
Create a Profile
Set up a profile that reflects who you are, what support you need, or the services you offer. Profiles help create clarity, set expectations, and support better connections from the start.
Request Shift Coverage
Fill shift request forms for support based on your needs, whether urgent, short-term, or ongoing. This allows us to help you connect with service providers looking for opportunities, based on availability and fit.
Independent Care Arrangements
Helperly supports direct, independent arrangements between users. Schedules, rates, and expectations are discussed and agreed upon between both parties, without agency involvement.
Connect Directly
Use in-platform messaging to communicate directly with service seekers or providers. This supports open conversations, clearer expectations, and stronger working relationships.
Credential Badges
Providers may choose to share certifications or credentials. When documentation is submitted, a badge may be added to their profile to indicate verified information.
Browse the Blog & Community Board
Explore and share posts on the blog, including questions, job opportunities, shift coverage needs, adaptive items looking for new homes, and other relevant discussions.
Tools & Resources
These tools and resources support community feedback, access to information, and open communication—helping Helperly grow in ways that reflect real needs and lived experience.
Helperly Needs Assessment
A short, anonymous survey for service seekers and service providers designed to help us understand what supports are missing, what’s working, and where people are facing challenges. Your feedback directly informs how Helperly develops new tools, services, and workflows—ensuring we build something that genuinely helps.
Support & Funding Resources
A curated collection of funding programs, government assistance, and practical resources for individuals with physical disabilities and caregivers. This includes information on respite care funding, attendant care and independent living supports, disability benefits, caregiver relief, advocacy tools, assistive technology, and community inclusion programs.
Contact Us
Have questions, feedback, or concerns? Reach out to the Helperly team at any time. Community input helps us improve the platform, strengthen our services, and better support the people who rely on them.
Frequently Asked Questions (FAQ)
Clear answers to common questions about Helperly, onboarding, and how the platform works. If you can’t find what you’re looking for, our team is always available to help.
What we're building
Helperly is growing as an accessibility-focused brand, building tools, services, and initiatives that support meaningful connections, independence, and inclusive care. While Helperly Services is our primary focus today—supporting accessible, flexible in-home care—we’re actively developing additional branches and offerings, guided by lived experience, community feedback, and real-world needs.
How Services Are Built at Helperly
1
Community feedback & lived experience
We begin by listening. Services are shaped by lived experience, advisor input, and direct community feedback—ensuring development is grounded in real-world needs rather than assumptions.
2
3
Gradual release & refinement
Thoughtful development & testing
Ideas are translated into tools through careful design, testing, and iteration. We prioritize accessibility, clarity, and flexibility to ensure services are practical and usable in everyday situations.
New services are introduced intentionally and refined over time. As tools are used, we continue listening and improving—allowing services to evolve alongside the community they support.
Follow platform updates, new initiatives, and the growth of Helperly as an accessibility-focused brand.
1