Where we are now, what’s coming next, and what we’re building toward — together.
Helperly is an evolving platform built intentionally alongside the people who use it.
This page outlines what’s currently available, what we’re actively developing, and the long-term vision guiding our growth.
A Note on Refunds
As part of Helperly’s transition into its free-access phase, all existing paid plans are being cancelled and fully refunded. We’ve compiled a list of all members who have previously paid, and over the coming days we’ll be reaching out individually by email to confirm e-transfer details and process refunds as quickly as possible. If you are a current or former paid member, no action is required until you hear from us — we’ll guide you through the next steps. We appreciate your patience as we complete this process and remain committed to transparency, fairness, and accessibility as Helperly continues to grow.
What’s Coming SOON
We’re actively working on improvements that strengthen coordination, accessibility, and ease of use — without rushing growth.
Improved Matching Support
Enhancements to how service seekers and providers are connected, helping reduce friction and improve alignment based on needs and availability.
Clearer Role Navigation
Better distinctions between service seeker and service provider experiences to ensure users quickly find the tools most relevant to them.
Better Shift Coordination Tools
Refinements to shift request processes to improve response times and clarity around expectations.
Profile & Verification Improvements
Ongoing updates to profile layouts, credential visibility, and clarity to support informed decision-making.
Improved Communication
Clearer updates, announcements, and platform messaging so members always know what’s changing and why.
Accessibility & Usability Refinements
Continued adjustments to ensure the platform remains easy to navigate, inclusive, and practical for a wide range of users.
What We’re Working Toward
Helperly is being built with long-term sustainability, dignity, and community impact in mind.
Platform & App Expansion
As Helperly grows, we plan to develop a dedicated mobile app to make connecting, coordinating, and communicating easier and more accessible for users on the go — while maintaining a simple, intuitive experience.
Automated Shift Opportunities
Fill shift request forms for support based on your needs, whether urgent, short-term, or ongoing. This allows us to help you connect with service providers looking for opportunities, based on availability and fit.
Expanded Support Services
Beyond in-home care, Helperly aims to expand into related support areas such as adaptive and accessibility-focused home renovations, helping individuals live more independently and safely in their own spaces.
Accessibility Partnerships & Consulting
We plan to work with businesses, housing providers, and organizations to support accessibility improvements, accommodations planning, and inclusive design — bridging lived experience with practical solutions.
Regional Growth Across Ontario (and Beyond)
Helperly will gradually expand beyond its initial focus areas, scaling thoughtfully across Ontario and eventually into other regions — ensuring local needs and resources are respected at every stage.
Community-Guided Innovation
All expansion decisions will continue to be shaped by community feedback, lived experience, and real-world needs, ensuring that growth enhances — rather than replaces — the human connections at the heart of Helperly.
Respite Fund Overview
Supporting Families Through Our Respite Fund
Helperly is committed to reinvesting 10–20% of revenue into funding respite care for under-supported families caring for loved ones with cognitive disabilities.This fund will grow as our platform grows — turning every subscription into meaningful community support.
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